Job Timeline (Ref 4278-4979)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 17-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-May-2019
Repair Engineer : Martin Smith
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Modern Detroit Rcs-01c Remote Repair Details

Manufacturer : Modern Detroit

Model : Rcs-01c

Customers Fault Description : Remote switches fire on and off but does not switch the heat on or off so the low or high settings are not working

 

This electric fire remote arrived safely and on testing was found to have sluggsih / non responsive buttons.

When opened this was found to be due to contamination over the button array.  This was cleaned up which restored normal functionality

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 fire remote repair

 back of controller