Job Timeline (Ref 4279-4980)
A Timeline of this job can be seen below.
Mertik G30 zRHSO Remote Repair Details
Manufacturer : Mertik
Model : G30 zRHSO
Customers Fault Description : Receiver unit does not respond to commands from remote. Indicator lights operate ok on remote. New batteries tried without any change
This remote and receiver arrived safely and on testing was found to not be transmitting.
The issue was due to a faulty US transducer in the remote itself, a replacement was fitted which restored full functionality.
Fireplace Controller Testing Video
Remote Control Repair Testing Video