Job Timeline (Ref 4279-4980)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 20-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-May-2019
Repair Engineer : Martin Smith
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Mertik G30 zRHSO Remote Repair Details

Manufacturer : Mertik

Model : G30 zRHSO

Customers Fault Description : Receiver unit does not respond to commands from remote. Indicator lights operate ok on remote. New batteries tried without any change

 

This remote and receiver arrived safely and on testing was found to not be transmitting.

The issue was due to a faulty US transducer in the remote itself, a replacement was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 fireplace remote repair

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