Job Timeline (Ref 4280-4982)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 27-Jun-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jul-2019
Repair Engineer : Martin Smith
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Velux 833212 Remote Repair Details

Manufacturer : Velux

Model : 833212

Customers Fault Description : Control screen blank and all buttons unresponsive. Replaced batteries but still not working.


This window controller arrived safely and on inspection was confirmed dead.  The batteries included had started to leak and liquid was dripping from one of the batteries.  These were disposed of.

Wehn using new batteries the remote remained dead, this was found to be due to a usual component break whereby a capacitor detached from the PCB.  This was replaced and full functionality was restored.

Window Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 velux remote repair

 back of controller