Job Timeline (Ref 4382-5111)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 24-Jun-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Jun-2019
Repair Engineer : Martin Smith
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Fire RCS-01C Remote Repair Details
Manufacturer : Fire
Model : RCS-01C
Customers Fault Description : Remote control does not work (even with new batteries) with my electric fireplace.
This fireplace controller arrived safely and on testing some of the buttons had intermittent response.
On opening the issue was found to be due to contamination over the button array, this was cleaned up and the oscillator changed as a precaution. Full functionality was restored.
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