Job Timeline (Ref 4621-5404)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Sep-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Sep-2019
Repair Engineer : Martin Smith
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Dru Fireplace Remote Repair Details
Manufacturer : Dru
Model : Fireplace
Customers Fault Description : Remote only works sporadically There is no other way to control the functions of the fire No manual controls but On/Off
This DRU fireplace controller arrived safely and on testing was found to have sporadic response on most buttons and two buttons were totally non responsive.
On opening the issue was found to be caused by both a faulty oscillator and also worn print contacts.
A new oscillator was fitted and the print was reworked which restored full functionality.
As requested a clone has been provided, please note the button layout below.
Remote Images
