RCS-01C Remote Control Repair
Job Timeline (Ref 4682-5483)
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RCS-01C Remote Repair Details
Model
RCS-01C
Customer's Fault Description
Nothing is working since it was dropped. Put new batteries in but still nothing
This remote arrived safely and on inspection the fault was eventually found to be with the IC which sadly is encapsulated in resin making a repair not possible.
Luckily we were able to offer the customer a cloned control that will work with the fire.
Remote Image

The above images show the actual remote control sent to us by the customer for professional repair services.