Job Timeline (Ref 4728-5539)

A Timeline of this job can be seen below.

Arrived - 03-Oct-2019
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment

If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - 4728-5539)

If no payment is received within 3 months of 03-Oct-2019 then this remote will be disposed of as per our terms and conditions.

Repair Engineer : Martin Smith
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Mertik maxitrol G30-ZRRS and G30-ZRHSO Remote Repair Details

Manufacturer : Mertik maxitrol

Model : G30-ZRRS and G30-ZRHSO

Customers Fault Description : Difficulty working from afar.Improves slightly when much nearer the transmitter. When pressing the "on" button on the transmitter there is an intermittent response.

 

This fireplace remote and receiver arrived safely and on testing the signal from the remote was very weak, this is due to a faulty transducer in the handset.

The receiver has signs of a battery leakage and when testing with a working handset was also found to be faulty whereby the on channel is intermittent.  Unfortunately this is due to a faulty 40.5khz crystal which are currently unavailable as a spare which has deemed a repair not possible.

A replacement remote and receiver can be found at https://ebay.to/2MVYLlr

Remote Images

 

 

These items were disposed of on the 26th Feb 2020 as per our terms