Job Timeline (Ref 4809-5639)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Oct-2019
Repair Engineer : Martin Smith
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Fireplace RSC-01C Remote Repair Details
Manufacturer : Fireplace
Model : RSC-01C
Customers Fault Description : New batteries inserted, won't turn on fire. Remote not working. Also Battery cover won't stay on.
This electric fire controller arrived safely and on testing was confirmed dead.
When opened the issue was found to be a large amount of liquid contamination over the button array (see image)
The board and buttons were thoroughly cleaned which restored full functionality.
We do not have spare battery covers (they are not available as spares which means a replacement cannot be supplied)
Remote Images
