Job Timeline (Ref 4879-5721)
A Timeline of this job can be seen below.
Arrived - 02-Nov-2019
Returned - 13-Nov-2019
Dimplex RC01-008 Remote Repair Details
Manufacturer : Dimplex
Model : RC01-008
Fault Description : It just doesn’t work
This electric fire control arrived safely and on testing was confirmed dead. On opening this was found to be due to a mass of contamination over the button array. This was cleaned up which restored full functionality.
Fireplace Controller Testing Video
Remote Control Repair Testing Video