Job Timeline (Ref 4975-5840)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Nov-2019
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 26-Nov-2019
Repair Engineer : Martin Smith
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Mertix Maxitrol G30-ZRRS Remote Repair Details
Manufacturer : Mertix Maxitrol
Model : G30-ZRRS
Customers Fault Description : Gas fire not connecting to start from hand set
This fireplace remote and receiver arrived safely and on testing the remote was found to be transmitting but the receiver was not powering upon any channel.
A component test was carried out on the receiver and it was eventually concluded to be an issue with one of the processors which sadly is not available as a spare, due to this a repair has not been possible.
Remote Image