Job Timeline (Ref 5061-5935)

A Timeline of this job can be seen below.

Arrived - 07-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Dec-2019
Repair Engineer : Martin Smith
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Merlin M872 Remote Repair Details

Manufacturer : Merlin

Model : M872

Customers Fault Description : 2 remotes Green buttoned one has been working but looks to have a bad switch it doesn't click when pressed and has loss of the power light when not functionin.This has poor working range too and has to be on top of the motor to operate it when working. The second remote grey button does not work fault unknown but you may be able to resolve, looks as though someone may have tried to replace switches maybe badly.

Remote Fixer Repair Response (see below) :

 

These garage door controllers arrived safely and on testing one had faulty buttons, these were replaced as well as a few bad solder joints reworked.

The other (grey) controller had a blown LED as well as a faulty button, both were replaced which restored full functionality.

2 Duracell batteries have also been supplied.

Remote Images