Job Timeline (Ref 5068-5942)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Dec-2019
Repair Engineer : Martin Smith
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Canton DM55 Remote Repair Details
Manufacturer : Canton
Model : DM55
Customers Fault Description : It’s been temperamental since I got it 6 months ago, brand new battery but only works intermittently.
Remote Fixer Repair Response (see below) :
This soundbar control arrived safely and on testing was confirmed to be intermittent in operation.
This was due to a broken SMC that had a cracked end making an intermittent connection. This was replaced which restored full functionality.
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