Job Timeline (Ref 5073-5947)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 07-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Dec-2019
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Model : RCS-01C
Customers Fault Description : The only button that works is flame as you actually get a beep and the flame comes on. It was working about 2 months ago.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was missing its battery cover. When tested only one button was found to be responding.,
When opened the issue was found to be due to corrosion due to a mass contamination over much of the board. The board was cleaned and the print reworked which restored full functionality.
A replacement battery cover was supplied.
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