Job Timeline (Ref 5095-5978)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 16-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Dec-2019
Repair Engineer : Martin Smith
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mertik maxitrol g30 zrrs Remote Repair Details
Manufacturer : mertik maxitrol
Model : g30 zrrs
Customers Fault Description : Turns fire down, Will not turn up.
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on testing was confirmed to only work on the down channel.
The battery compartment had signs of a severe battery leak, this had traversed onto the main board and destroyed z diode, this was replaced as well as the battery block which restored full functionality.
No fault was found with the remote. Please note that only quality batteries should be used in these devices such as Duracel as battery leakage can totally destroy these items and often does. Do not insert any batteries that were in this item when the terminals were damaged.
Remote Images
Ref - 7-1-20