Job Timeline (Ref 5103-5987)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Dec-2019
Repair Engineer : Martin Smith
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Mertic/Gazco G30- ZRHSO Remote Repair Details
Manufacturer : Mertic/Gazco
Model : G30- ZRHSO
Customers Fault Description : Lights come on, but remotes do not operate the fire. I have two faulty remotes to operate two Gazco fires. Neither work either fire having been dropped.
Remote Fixer Repair Response (see below) :
These two remotes arrived safely and on testing both were not transmitting on any channel.
The same issue was found with each control whereby the ultrasonic transducers were faulty, replacements were fitted which restored full functionality.
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