GAZCO Riva 67 Remote Control Repair
Job Timeline (Ref 5185-6082)
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All items are customer-owned devices sent to us for professional repair services.
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GAZCO Riva 67 Remote Repair Details
Manufacturer
GAZCO
Model
Riva 67
Customer's Fault Description
The remote control, which is the only way of switching on and off the backlit flame effect and the two heating elements in the electric fire. At first it started to take several attempts holding the remote at different angles to make it work. This gradually got worse, until it failed completely and new batteries made no difference. The only control on the fire itself is a knob that increases or decreases the heat once the fire is on. There is also a switch that turns the power supply on and off.
Remote Fixer Repair Response
This fireplace control arrived safely and on testing was confirmed to have non responsive / sluggish buttons.
This was due to worn button contacts. Replacement button caps were fitted which restored full functionality.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.