Job Timeline (Ref 5198-6102)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Jan-2020
Repair Engineer : Martin Smith
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Focal point Evoke F930305 Remote Repair Details
Manufacturer : Focal point Evoke
Model : F930305
Customers Fault Description : Remote was dropped and stopped working. Tried replacing battery. Thereafter opened up and saw bits had came loose off circuit board and tried to glue them however didnt work.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection, two components were broken from the print, a capacitor and the IR led.
The ir led was replaced and the capacitor refitted which restored full functionality.
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