Job Timeline (Ref 5211-6120)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Jan-2020
Repair Engineer : Martin Smith
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NRG TXP868N013 Remote Repair Details
Manufacturer : NRG
Model : TXP868N013
Customers Fault Description : The door no longer responds to the top button. The motor for the door works fine when the buttons on it are used to open and close the door itself so it's obviously a problem with the remote.
Remote Fixer Repair Response (see below) :
This Door remote arrived safely and on testing the top button was confirmed not to be responding.
The control was opened and the issue was found to be due to a small break in the print on the erroneous button. The print was reworked which restored full functionality.
Remote Images
