Job Timeline (Ref 5212-6121)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Jan-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30 - ZRHSO and G30 - ZRRS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30 - ZRHSO and G30 - ZRRS
Customers Fault Description : Red led on handset not illuminating. No other signs as to why it is not working. Handset and receiver sent as agreed during telephone conversation.
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on inspection the receiver was missing its battery cover.
When tested the remote handset itself was confirmed to be dead.
This was due to a faulty IC, rather than replace the IC the entire board was replaced in the handset. This restored full functionality.
No fault could be found with the receiver.
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