Job Timeline (Ref 5217-6130)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 16-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Jan-2020
Repair Engineer : Martin Smith
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Visua Ktv102 Remote Repair Details
Manufacturer : Visua
Model : Ktv102
Customers Fault Description : Some buttons not working
Remote Fixer Repair Response (see below) :
This television controller arrived safely and on inspection there was a burn mark on the INFO button.
On testing the remote was not transmitting a signal on any button.
This was due to a bad connection on the main IC. The IC was resoldered into place properly and a replacement button cap was fitted under the INFO button, full functionality was restored.
Remote Images