Job Timeline (Ref 5220-6133)

A Timeline of this job can be seen below.

Arrived - 17-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Jan-2020
Repair Engineer : Martin Smith
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GAZCO Mertik Maxitrol G30ZRHSO and G30ZRRS Remote Repair Details

Manufacturer : GAZCO Mertik Maxitrol

Model : G30ZRHSO and G30ZRRS

Customers Fault Description : Hello Martin - I phoned in with this query: This is an intermittent fault with turning off the fire - however, it is happening more often than not now. Fire will turn on most of the time, but a couple of hours later we are (usually) unable to turn it off.
We suspect the remote as we can hear a very faint 'puffing' noise coming from the remote when it is working. [You have to hold it up to your ear]. However we cannot hear this noise when it is not working.
When it is working, we also find ourselves needing to get closer to the receiver for the signal to work.
Batteries have been changed in both control and receiver (several times) with no joy. Red lights work on both. We have also tried cleaning contacts on the remote's PCB.

Remote Fixer Repair Response (see below) :

 

This fireplace remote and receiver arrived safely and on testing the remote was transmitting erratically.

This was due to a faulty transducer ion the handset, this was replaced which restored full functionality.  The battery cable was also replaced.

No issue could be found with the receiver.

Remote images