Job Timeline (Ref 5223-6137)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 17-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Jan-2020
Repair Engineer : Martin Smith
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Anthem mrx2 Remote Repair Details
Manufacturer : Anthem
Model : mrx2
Customers Fault Description : gradually became less reliable, all buttons. Only way to get it to work was to twist the body of the remote. That eventually failed too
Remote Fixer Repair Response (see below) :
This controller arrived safely and on testing was confirmed dead.
On opening the issue was found to be due to poor solder joints on the main IC. The IC was re-soldered which restored full functionality.
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