Job Timeline (Ref 5225-6138)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Jan-2020
Repair Engineer : Martin Smith
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Merlin M 872 Remote Repair Details
Manufacturer : Merlin
Model : M 872
Customers Fault Description : Two buttons on remote both not working, one for door other for associated light.
Moved into property recently, it did work intermittently but stopped.
So I changed battery but made no difference.
Remote Fixer Repair Response (see below) :
This garage door controller arrived safely and on testing was confirmed not to be responding from either button.
This was due to faulty buttons, both were replaced which restored full functionality.
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