Job Timeline (Ref 5252-6171)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Jan-2020
Repair Engineer : Martin Smith
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BRILLIANT FIRES LEDGE 30 (B-L3XX-ANHA) Remote Repair Details
Manufacturer : BRILLIANT FIRES
Model : LEDGE 30 (B-L3XX-ANHA)
Customers Fault Description : TOP LEFT BUTTON DOESN'T WORK AT ALL, OTHER BUTTONS ARE TEMPERAMENTAL.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to have faulty buttons.
All four buttons were replaced which restored full functionality.
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