Job Timeline (Ref 5285-6197)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 27-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jan-2020
Repair Engineer : Martin Smith
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KINDER B63600 Remote Repair Details
Manufacturer : KINDER
Model : B63600
Customers Fault Description : When the battery is inserted the light flashes and the device will not operate and if the battery is left in the control it goes flat
Remote Fixer Repair Response (see below) :
This Gas Fire remote controller arrived safely and on testing some buttons were sluggish / non responsive.
On opening there was some contamination shorting out one of the buttons (see image), this is the reason for it draining batteries. All four buttons were replaced which restored normal functionality.
Remote Images