Job Timeline (Ref 5287-6199)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 28-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Feb-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHSO Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30-ZRHSO

Customers Fault Description : Ultrasound thing at the end of the controller faulty as have to put next to recieved to make it work. It also feels wobberly - probably from being dropped!

Remote Fixer Repair Response (see below) :


This fireplace controller arrived safely and on testing was confirmed to have a non useful signal.  This was due to a faulty ultrasonic transducer, a replacement was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 mertik remote control repair

back of controller