Job Timeline (Ref 5291-6204)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Feb-2020
Repair Engineer : Martin Smith
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BOSE RC-9 Remote Repair Details
Manufacturer : BOSE
Model : RC-9
Customers Fault Description : The remote RC-9 is proving difficult to use and the buttons do not respond without tapping the remote
Remote Fixer Repair Response (see below) :
This Bose control arrived safely and on testing was confirmed to be intermittent.
On opening 2 issues were found, the first main issue was that the RF coil had a cracked solder joint, this was resoldered which restored stable functionality.
The was also a large amount of sticky liquid contamination over much of the button array, this was cleaned up.
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