Job Timeline (Ref 5351-6266)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Feb-2020
Repair Engineer : Martin Smith
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APPA Remote Repair Details
Manufacturer : APPA
Customers Fault Description : The remote only works intermittently and lets my 91 year old mother down at the worst possible times. The battery also seems very loose in it's compartment so i wedge it up with a clean tissue to hold it against the terminals
Remote Fixer Repair Response (see below) :
This bed controller arrived safely and on testing was confirmed to be intermittent. This was due to a faulty oscillator (it was poorly soldered on one leg. A replacement was fitted which restored functionality. The battery terminals were bent into position.
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