Job Timeline (Ref 5357-6275)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 11-Feb-2020
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 14-Feb-2020
Repair Engineer : Martin Smith
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Gazco Riva 2 80R Remote Repair Details
Manufacturer : Gazco
Model : Riva 2 80R
Customers Fault Description : Remote just doesn't come on - no power - have tried new batteries
Remote Fixer Repair Response (see below) :
This electric fire remote arrived safely and on inspection the facia was not stuck to the PCB (the backing was not even peeled off from its factory construction).
On adding a power source the remote was found to be dead.
On opening there were a few spots of corrosion / contamination (see image), this was sadly found to be through to the double sided print, one side of which is inaccessible due to the PCBs construction.
due to this a repair is sadly not possible.
Remote Images