Job Timeline (Ref 5369-6288)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 11-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Feb-2020
Repair Engineer : Martin Smith
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Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : Stopped working, cannot switch fire on or off

Remote Fixer Repair Response (see below) :


This Dimension Classica fire remote arrived safely and on testing was confirmed dead.

On opening there was some print corrosion over parts of the print (see images). The print was cleaned and reworked which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 valor remote repair

bad print

more bad print

back of controller