Job Timeline (Ref 5378-6298)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Feb-2020
Repair Engineer : Martin Smith
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Faber Mertik Maxitrol G6R-H4T2-Z2 Remote Repair Details
Manufacturer : Faber Mertik Maxitrol
Model : G6R-H4T2-Z2
Customers Fault Description : Black wire on battery clip has become detached.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection the battery cable was confirmed to be broken. A replacement battery cable was fitted but then another issue was found. When a fully charged battery was inserted the battery indicator was showing a dead battery indicator. This was due to a faulty regulator, this was replaced which restored full functionality.
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