Job Timeline (Ref 5386-6309)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Feb-2020
Repair Engineer : Martin Smith
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Fire Remote Repair Details
Manufacturer : Fire
Customers Fault Description : The batteries inside the remote corroded (white liquid inside remote). I cleaned the remote and tried new batteries but the remote isn't working properly. Information is being displayed however I can't adjust the settings or turn the pilot on. Thanks
Remote Fixer Repair Response (see below) :
This gas fire controller arrived safely and on testing was not responding from it button presses.
On opening there was more of the acid contamination on the underside of the PCB, this was cleaned up which restored functionality to the buttons (please note that this remote requires the sides of the control tightly to activate the button array)
Settings could be changed but no signal was found this is due to it not being paired with its receiver. The customer is required to RE-PAIR the control with its corresponding receiver. Please also if not already done replace the batteries in the receiver.
Instructions for re-pairing with teh receiver can be found HERE
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