Job Timeline (Ref 5396-6321)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Feb-2020
Repair Engineer : Martin Smith
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Genesis fires Remote Repair Details
Manufacturer : Genesis fires
Customers Fault Description : Main on and off buttons not working spoke to Martin just now and he knows the issue. Cheers
Remote Fixer Repair Response (see below) :
This fire control arrived safely and on testing was confirmed to have bad buttons.
This was due to the usual issue of faulty buttons, all four were replaced which restored full functionality.
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