Job Timeline (Ref 5411-6338)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Mar-2020
Repair Engineer : Martin Smith
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Vibradorm Remote Repair Details
Manufacturer : Vibradorm
Customers Fault Description : No buttons working, red led doesn't flash to acknowledge button pressed
Remote Fixer Repair Response (see below) :
This bed control arrived safely and on testing was confirmed dead.
This was due to 2 issues, the first was a faulty oscillator, this was replaced.
The other issue was due to bad battery terminals. This is a common issue on these controls and the remedy was to replace the existing terminals with a battery clip / cable.
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