Job Timeline (Ref 5441-6373)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 01-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Mar-2020
Repair Engineer : Martin Smith
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Valor RC01-008 Remote Repair Details
Manufacturer : Valor
Model : RC01-008
Customers Fault Description : I dropped the remote & it now only works ocassionally
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to be intermittent.
On opening this was found to be due to a break in the print around the oscillator. The print was reworked and full functionality was restored.
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