Job Timeline (Ref 5448-6382)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Sony RM AAL124 Remote Repair Details
Manufacturer : Sony
Model : RM AAL124
Customers Fault Description : Volume - and muting buttons not working. Some of the other buttons are a little tricky too.
Remote Fixer Repair Response (see below) :
This Sony controller arrived safely and on testing was confirmed to have a non functioning volume down and mute buttons.
On opening this was found to be due to contamination over the PCB around the problematic buttons. This was cleaned up and full functionality was restored.
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