Job Timeline (Ref 5449-6383)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 28-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Mar-2020
Repair Engineer : Martin Smith
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Powrtouch Classic Remote Repair Details

Manufacturer : Powrtouch

Model : Classic

Customers Fault Description : When you press the 2 on buttons, instead of a solid green light, it starts flashing and the mover starts moving on its own. If I press a different direction it stops moving until I release the button then it starts in the original direction. The green light continues to flash all the time, it is like the bottom right direction button is stuck.

Remote Fixer Repair Response (see below) :

This powrtouch controller arrived safely and on adding a power source was confirmed to have a shorted button meaning as soon as it was turned on it would activate one of the buttons.

The facia was peeled appart and found to have some contamination over the contacts, this is usually caused by water contamination.  The contacts were cleaned up and full functionality was restored.

Caravan Motor Mover Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 powrtouch remote repair

contaminated buttons

back of controller