mertik maxitrol B6R - H8TL3W Remote Control Repair

Job Timeline (Ref 5463-6397)

Remote Diagnosed
Item Arrived
Fault Diagnosed
Awaiting Further Action
Repair Engineer: Martin Smith

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Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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mertik maxitrol B6R - H8TL3W Remote Repair Details

Manufacturer
mertik maxitrol
Model
B6R - H8TL3W
Customer's Fault Description
fell down on the floor and stopped its further functioning. On/ Off button remains dead. Replacing batteries did not help.
Remote Fixer Repair Response

This fireplace control arrived safely and on inspection the case had signs of an attempted opening (see image).  The remote had something loose inside.

The control was opened and sadly the damage caused by the customers attempted opening was too severe.  Print was damage, the ribbon cable to the screen was cut through and some components were shattered. This is all remnant of someone trying to pry the item open using a screwdriver or knife.

This has deemed this item as beyond repair.

This item was disposed of on the 20th July 2020 as per our terms and conditions   

Remote Images

 mertik remote repair

damaged side

damaged print

more damaged print

damaged ribbon cable

back of controller 

 

The above images show the actual remote control sent to us by the customer for professional repair services.