Job Timeline (Ref 5465-6399)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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GAZCO EL0239 Remote Repair Details
Manufacturer : GAZCO
Model : EL0239
Customers Fault Description : LED light on handset non-illuminating and controls buttons do not activate the fire. Swapped batteries for new, no effect
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on testing was confirmed to be dead.
This was due to a faulty battery cable, this was replaced which restored full functionality.
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