Job Timeline (Ref 5509-6448)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Mar-2020
Repair Engineer : Martin Smith
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Reich 527-0521 Remote Repair Details
Manufacturer : Reich
Model : 527-0521
Customers Fault Description : The power button is not turning on. We have replaced batteries (tried multiple) but still no luck.
Remote Fixer Repair Response (see below) :
This motor mover control arrived safely and on inspection on of the buttons was missing and the hole was sealed with tape (this cannot be replaced as spare button arrays are not available as spares)
On adding a power source the item would not respond from its double power button press.
When opened this was found to be due to corrosion over the power button contact. The corrosion was removed and the print reworked which restored normal power on functionality.
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