Job Timeline (Ref 5548-6489)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 31-Mar-2020
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 14-Apr-2020
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Does not turn on
Remote Fixer Repair Response (see below) :
This window controller arrived safely and on adding a power source was confirmed dead.
The control was opened and an extensive component / trace test carried out but it was eventually concluded that the issue was with one of the main ICs which sadly is not available as spares.
This has classed this item as beyond repair.
A quick google check was carried out and a replacement for sale hase been found HERE!
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