Job Timeline (Ref 5561-6506)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 25-Mar-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 27-Mar-2020
Repair Engineer : Martin Smith
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Aurora Victoria RCS-01C Remote Repair Details

Manufacturer : Aurora Victoria

Model : RCS-01C

Customers Fault Description : Not working after battery change

Remote Fixer Repair Response (see below) :

This electric fireplace remote arrived safely and on testing was found to be transmitting on each button as normal.

The remote was opened to test for issues but no fault could be replicated, this has deemed this item as no fault found.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 fire remote repair

back of controller