Logitech Harmony Elite/915 Remote Control Repair

Job Timeline (Ref 5563-6508)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Logitech Harmony Elite/915 Remote Repair Details

Manufacturer
Logitech Harmony
Model
Elite/915
Customer's Fault Description
The directional down button has stopped working unless it is pressed really hard. Especially in relation to the up, left & right.
Remote Fixer Repair Response

This Logitech controller arrived safely and on testing  was confirmed to have a sluggish / unresponsive down button.

This was due to wear on the facia which meant that the button had to be pressed very hard.  A replacement facia was ordered and fitted, normal functionality was restored. 

Remote Images

logitech remote repair

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.