Job Timeline (Ref 5584-6532)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Apr-2020
Repair Engineer : Martin Smith
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Electric fire Rcso1c Remote Repair Details
Manufacturer : Electric fire
Model : Rcso1c
Customers Fault Description : We have put new batteries in remote control but still not turning fire off/on
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection the battery cover was broken and when tested the remote was confirmed dead.
On opening the PCB was being held in with BluTac. This was removed and then the fault reason was found. The print around the LED was broken causing open circuits. The print was reworked which restored full functionality.
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