Job Timeline (Ref 5591-6541)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Apr-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol Receiever G30-ZRRS and G30-ZRHS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : Receiever G30-ZRRS and G30-ZRHS
Customers Fault Description : The receiver in the fire is not registering the 'down' command from the remote control and is not closing the gas valve as required. Both buttons register as operational on remote, they both illuminate the LED on the remote. The receiver illuminates with the 'up' command from the remote but not with the 'down' command.
Remote Fixer Repair Response (see below) :
This remote and receiver arrived safely and on testing was confirmed to have a faulty channel on the receiver. This was due to a faulty 40.5khz crystal in the receiver, this was replaced which restored full functionality.
No issue was found with the remote itself.
Remote Images
