Job Timeline (Ref 5601-6552)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 04-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Apr-2020
Repair Engineer : Martin Smith
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Legend Smart Media BSSB Remote Repair Details
Manufacturer : Legend Smart Media
Model : BSSB
Customers Fault Description : The connection to plug the charger in has snapped off by the looks of it, so I can’t charge the remote control needed to activate the TV lift! I have everything crossed that you can fix it, as I can’t find anywhere that sells replacement ones! 😩 I’ve only had the bed for 9 months! My daughter has somehow broken it!!
Remote Fixer Repair Response (see below) :
This Legend Smart Media Bed controller arrived safely and on inspection the charging port was found to be broken away from the PCB.
The port was refitted securely which restored full functionality.
Remote Images