Job Timeline (Ref 5609-6560)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 09-Apr-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 14-Apr-2020
Repair Engineer : Martin Smith
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Faber RC01-005 Remote Repair Details

Manufacturer : Faber

Model : RC01-005

Customers Fault Description : Intermittent issues with the buttons, switch on the fire at source but not with controller.

Remote Fixer Repair Response (see below) :

This RF fireplace controller arrived safely and on testing was found to be transmitting on each button as per normal operation.  The item was opened to check for any defects but no fault could be replicated.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 fireplace remote repair

back of controller