Job Timeline (Ref 5629-6584)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 16-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Apr-2020
Repair Engineer : Martin Smith
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GAZCO Mertik Maxitrol G30-ZRHSO-Z26 Remote Repair Details

Manufacturer : GAZCO

Model : Mertik Maxitrol G30-ZRHSO-Z26

Customers Fault Description : When pointing the remote at the fire, the lights on the remote still work. The clicking sound that is usually generated to indicate the fire ignition has started does not happen.

Remote Fixer Repair Response (see below) :

This fireplace control and receiver arrived safely and on testing it was found that the transducer in the handset was faulty, a replacement was fitted which restored full functionality.

No issue could be found with the receiver.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 mertik remote repair

back of controller