Job Timeline (Ref 5640-6599)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Apr-2020
Repair Engineer : Martin Smith
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Canton DM50 Remote Repair Details
Manufacturer : Canton
Model : DM50
Customers Fault Description : Remote is not transmitting
Remote Fixer Repair Response (see below) :
This sound bar controller arrived safely and on testing was found to be transmitting but when tapped it would stop working intermittently.
This was a telltale sign that the capacitors near the oscillator were cracked.
Both were replaced as well as the oscillator which when retested caused solid normal functionality.
Remote Images
