Job Timeline (Ref 5647-6610)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-Apr-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Apr-2020
Repair Engineer : Martin Smith
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Samsung AH59-01644D Remote Repair Details
Manufacturer : Samsung
Model : AH59-01644D
Customers Fault Description : Power button not turning unit on, volume controls not operating unit and source buttons sticky
Remote Fixer Repair Response (see below) :
This AV surround sound system controller arrived safely and on inspection the battery cover is missing (this cant be replaced as spares are not available)
On testing many of the buttons were found to be sluggish or non operational.
On opening this was found to be due to contamination over much of the button array (see images)
This was all cleaned up which restored full functionality.
Remote Images
